Frequently Asked Questions

Yes – World Cup Hub operates under a licence issued by the UK Gambling Commission (UKGC) and is also registered with the Isle of Man Gambling Supervision Commission. The licences require us to comply with strict rules on fairness, player protection, and anti‑money‑laundering. You can verify our licence numbers on the respective regulator’s websites.

To complete account verification (KYC) you’ll need to provide a government‑issued photo ID (passport, driving licence or national ID) and a recent proof of address such as a utility bill or bank statement dated within the last three months. We may also ask for a copy of the payment method used for deposits. Once documents are uploaded, our team typically reviews them within 24 hours.

World Cup Hub accepts Visa, Mastercard, and Maestro cards, as well as e‑wallets like Skrill, Neteller, and PayPal. Bank transfers and prepaid vouchers are also supported, and we accept Bitcoin, Ethereum, and USDT for crypto deposits. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.

New customers receive a 100 % match bonus up to £200 on their first deposit. The bonus must be turned over 35 times (deposit + bonus) before any winnings can be withdrawn, and you have 30 days to meet the requirement. Only bets at odds of 1.50 or higher count toward the rollover.

A handicap bet gives one team a virtual advantage or disadvantage to level the playing field. For example, a –1 handicap on the favourite means they must win by at least two goals for the bet to pay out. World Cup Hub displays handicap odds alongside the standard match‑result line, and you can add them to your betslip just like any other selection.

Cash‑out is available on most pre‑match and in‑play World Cup bets once the market goes live. The amount offered is based on the current probability of your selection winning and the time remaining; you can accept or decline the cash‑out value at any moment before the event concludes. Not all markets are eligible for cash‑out, and the feature may be suspended during critical moments such as penalty shoot‑outs.